Terms & Conditions

Purchase of Products - handiworkbaby

When you place an order on our website we shall email you an acknowledgement. Our acceptance of an order does not take place until dispatch of the order, at which point the purchase contract will be made and you will be charged. Once you have checked out and your order has been confirmed you will not be able to make any changes to your order so please make sure that everything is correct before clicking the confirm button. Any discounts triggered by the entry of a promotional code will not be applied until the order is accepted but will be detailed on the invoice. We reserve the right to refuse an order. Non-acceptance of an order may, for example, result from one of the following:
  • The product ordered being unavailable from stock
  • Our inability to obtain authorisation of payment
  • The identification of an error within the product information, including price or promotion
If there are any problems with your order we shall contact you. We reserve the right to reject any offer to purchase by you at any time. We will take all reasonable care, in so far as it is within our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the website. Where applicable, you may cancel your order in accordance with your rights under the Distance Selling Regulations. If the item has been dispatched simply use the freepost returns label to return the goods to us for a full refund.

Privacy Policy - handiworkbaby

References in this Privacy Policy Statement to "we", "us" and "handiworkbaby”. At handiworkbaby we are committed to maintaining your privacy. Our privacy policy statement is given below. If we make changes to this policy, we will notify you by updating this statement on our Website.


What information do we collect?

We ask for your name, telephone number, home address, email address and age for competitions, prizedraws, or newsletter sign ups. When a purchase is made on our site, in addition to the above, we also ask for delivery address, and payment method details. We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests.


What the data will be used for?

Your data will enable us, and our processors, to fulfil your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you. We may also send you from time to time (by email or post) information about products and services and details of promotions and special offers from handiworkbaby. If you do not wish to be contacted for these purposes, we offer a range of ways in which you can inform us about your marketing preferences: •    All email messages and email newsletters will contain information on how you can unsubscribe; or •    Send an email to our customer services division on
info@handiworkbaby.com writing "unsubscribe" in the subject heading; or •    Call our customer services division - see the "Contact us" section. In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. We comply with the standards, procedures and requirements laid down in the Act to ensure that the personal information you give us is kept secure and processed fairly and lawfully.

Links to Third-Party Sites

In an attempt to provide you with increased value, we may from time to time include third party links on our Website. These linked sites have separate and independent privacy policies. We encourage you to review those policies when you visit those sites. This Privacy Policy Statement only covers our Website and does not cover any other website. We therefore have no responsibility or liability for the content and activities of these linked sites.